Yes, you can log into your customer account through the loyalty portal on our website.

Yes - your loyalty points will expire, and your balance will reset to 0 points after 2 years of inactivity. You will receive an email before your loyalty points expire - simply make another purchase to keep your loyalty points active.

No - loyalty points only apply to purchases made after you created your account. Your details must be added to an order in-store or online to receive loyalty points for that order.

Log in to your account through our online loyalty portal, then click ‘Refer a Friend’ under the ‘Earn’ tab to display your unique link. Send this link to a friend, then they will enjoy a discount on their first purchase once they have accepted your link and created an account. Once they have shopped, you will receive your bonus loyalty points.

Bonus loyalty points from referring a friend will be automatically added to your account once your friend has clicked your unique link, created their account, and made their first purchase using their referred friend discount.

Currently, Mint Rewards loyalty rewards will expire 365 days after they are claimed. Once a loyalty reward is claimed, the cost of that loyalty reward will be removed from your loyalty points balance, and the loyalty reward will be ready to redeem on your next purchase.

If making a purchase online, your loyalty reward will stay in a ‘claimed’ state until you are ready to redeem it. If making a purchase in-store, once your loyalty reward is added to a sale, it must be used in that transaction.

Loyalty rewards will be able to be applied to some discounted products in online orders. Loyalty rewards cannot be used in conjunction with other offers in-store. If your order is discounted, you will only receive the amount of loyalty points equivalent to the $ spent, not the pre-discounted amount.

No, loyalty rewards can only be redeemed once and must be used in their entirety. If you redeem a loyalty reward on an order less than the amount of the loyalty reward, the remaining balance will be lost.

No, loyalty rewards cannot be refunded to your account once they have been redeemed. Any loyalty points earned on an order that is later refunded will be automatically removed from your account.

Log in to our loyalty portal on your iPhone or Android device, and you will be prompted to save your digital loyalty card to your Apple or Google Wallet. This feature is only available for iPhone and Android users.

No, you can only log in with an email address or a connected Google, Facebook, or Apple account. If you only have a mobile number in the system, please ask our team to add your email address to your account so you can access the loyalty portal.

Simply make a purchase in-store or online using your email address, and you will instantly start earning loyalty points! You can also create an account on the website or through the loyalty portal to join without making a purchase.

Log in to our customer loyalty portal with an existing account using your email address, then choose ‘My Profile’ or ‘My Preferences’ under the ‘More’ tab.

UYes, without an email address, you cannot receive loyalty notifications or log into your customer loyalty account. Once your account is created, you can add a mobile number as well as an email address.

Mint Rewards will use your email address as a way to identify you. As long as your email address is the same for all orders in any location, you will only have one Mint Rewards account.

Email our team at hello@mintfashionboutique.com.au to request to delete your loyalty account.

Mint Fashion Boutique reserves the right to change Mint Rewards earn options, loyalty rewards, reward T&Cs, and cancel coupons at any time.